Simply lift the mouthpiece gently, then rotate it clockwise or counterclockwise to switch between different flavour experiences.

To ensure battery safety and prevent the device from overheating, please refrain from exposing the device or battery to direct sunlight or placing them near any heat source.
If the pod has been recently filled or contains residual e-liquid, it is advisable to store it upright to avoid the risk of leakage.

Verify that the charger is functioning correctly by testing it with another device. Examine the device’s charging port (typically Type-C) or the contact points for magnetic or pin-style charging. Gently clean any dust or debris using a dry cotton swab in a soft tissue.

Once your package is confirmed, we will send you an email with the tracking number. You can track your order by clicking “Track My Order” at the bottom of our website, or by visiting https://www.17track.net/en/tracking.

We are doing our best to prepare your order and will hand it over to DHL promptly.

EU: 5–7 business days
Delivery may take a little longer during promotions or peak periods.
Thank you for your patience and understanding!

To ensure the fastest delivery, your order is automatically sent to our shipping warehouse for processing right after checkout.
If you need to make changes, please contact us immediately at support@Marsilen.shop.
Please note that once submitted, we cannot guarantee modifications or cancellations (as the order may have already been shipped). If changes are not possible, you can return the item(s) after receiving them.